NOC for 24×7 IT Infrastructure Monitoring & Management

24×7 Network Monitoring Service for all your servers, routers, switches and other network devices – carried out via our state-of-the-art Network Operations Center (NOC).

Do not have the right tools or the dedicated and trained man-power to keep an eye round-the-clock on the monitoring alerts? Require technical experts monitoring your server’s availability, network traffic, disk space, server services? Need to reduce downtime for your servers and network devices?

Filtering hundreds of server alerts, researching issues, troubleshooting and fixing problems can be a daunting exercise in any IT environment. Yet the job must be done. Server, network downtime and its high associated costs impact both productivity and ROI.

Valuepoint NOC is a network performance monitoring and server monitoring service delivered from our state-of-the-art Global Network Operations Center (NOC) in India. Our network monitoring solutions ensure all your servers and relevant services are up and running. We proactively safeguard your critical IT infrastructure by continuously monitoring alerts to identify incidents. We install our monitoring agents on your machines, watch all alerts as they come in, and proactively escalate and deal with problems before they become a major issue.

Our 24×7 Service Offerings

Service Desk

24X7 Service Desk

First Call Resolution (FCR)

Patch Management

Incident / Problem / Change Management / CMDB

Vendor Management

End Point Management

Focus Based First Call Resolution

Asset Management

Patch Management

Policy Management

End Point Security

Anti-Virus Management

Data Center Management

Proactive Monitoring

Scheduled Backup & Maintenance

SOP based support

OS/DB/Storage Management

Middleware Availability monitoring

Network Management

Network Monitoring & Mgmt.

Bandwidth Monitoring

Performance Monitoring

Network Security

Fault Management

Reports & Dashboards

Benefits of our 24×7 Service Offerings

Our NOC Services are quick and easy so you can immediately start realizing the benefits.

Key Highlights

Reactive to Proactive Approach

Introduce Hybrid Support

Optimise Onsite Resources

Access to Domain Experts

Expand to 24×7 Support Window with better ROI and SLA

Better decisions with live Dashboards and SMART Reporting