NOC for 24×7 IT Infrastructure Monitoring & Management
24×7 Network Monitoring Service for all your servers, routers, switches and other network devices – carried out via our state-of-the-art Network Operations Center (NOC).
Do not have the right tools or the dedicated and trained man-power to keep an eye round-the-clock on the monitoring alerts? Require technical experts monitoring your server’s availability, network traffic, disk space, server services? Need to reduce downtime for your servers and network devices?
Filtering hundreds of server alerts, researching issues, troubleshooting and fixing problems can be a daunting exercise in any IT environment. Yet the job must be done. Server, network downtime and its high associated costs impact both productivity and ROI.
Valuepoint NOC is a network performance monitoring and server monitoring service delivered from our state-of-the-art Global Network Operations Center (NOC) in India. Our network monitoring solutions ensure all your servers and relevant services are up and running. We proactively safeguard your critical IT infrastructure by continuously monitoring alerts to identify incidents. We install our monitoring agents on your machines, watch all alerts as they come in, and proactively escalate and deal with problems before they become a major issue.
Our 24×7 Service Offerings
24X7 Service Desk
First Call Resolution (FCR)
Incident / Problem / Change Management / CMDB
End Point Management
Focus Based First Call Resolution
End Point Security
Data Center Management
Scheduled Backup & Maintenance
SOP based support
Middleware Availability monitoring
Network Monitoring & Mgmt.
Reports & Dashboards
Benefits of our 24×7 Service Offerings
Our NOC Services are quick and easy so you can immediately start realizing the benefits.
Reactive to Proactive Approach
Introduce Hybrid Support
Optimise Onsite Resources
Access to Domain Experts
Expand to 24×7 Support Window with better ROI and SLA
Better decisions with live Dashboards and SMART Reporting