Unique End-to-End Support from Product Ideation till Execution and Beyond
Product 360 is a unique flagship offering from Value Point that goes a step beyond product development and execution. It is an end-to-end engagement model that begins with product ideation and prototyping through all the stages of development and execution, and stretches further to marketing and sales support. Above and beyond mere technology partnership, we provide comprehensive support that impacts profit and revenue while optimizing product costs. As a trusted technology partner with over 28 years of experience we have vast experience in all aspects of product development, making Value Point the ideal choice for 360 degree support for your product.
Comprehensive customer care includes a customer care welcome center along with in-depth user documentation and training.
All levels of product support from product deployment to product tech support (L2 & L3) and product enhancements (L4).
End-to-end product engineering with DevOps, usability engineering, performance engineering, release management with minimal downtime, operations management and testing & QA.
Solution development including POC, tool and application development.
Documentation services, flash documentation plus install admin and user guides.