ValuePoint

IT Managed Services

Services

Optimize IT Infrastructure for Greater Business Agility

Why choose IT managed Services

Quality & Reliability

a 24/7 uptime guarantee, industry-leading SLA's, robust infrastructure monitoring.

Increased Productivity

Improved efficiency of IT systems, increased speed to market for new products/services.

Cost-Effectiveness

Minimization of labour costs in the execution of day to day management tasks.

Security

increased data confidentiality, reduced vulnerability to cyber threats and business disruptions due to IT incidents

Manage your IT Infrastructure

We are a leading IT Managed Service Provider (MSP) serving the larger Indian market for SMBs. Our hybrid solutions are designed to help businesses embrace the technological advancements of today’s world and tomorrow’s world – without sacrificing security or breaking the Bank.

AMC Support

We offer Annual Maintenance Support (AMC) services with installation and commissioning as well as maintenance and critical services such as:

  • OEM B2B Support
  • Value point Support
  • Warranty Upgrade Packs
FMS/ IT Staffing

We offer IT Management Services and Information Technology staffing services which includes but are not limited to:

  • SLA Based
  • Manpower Based
  • Cost+ Model
  • Staff Augmentation
ITSM Tool Support

We offer ITSM tool support and integration to support your  IT infrastructure needs.

  • Kaseya
  • ManageEngine
  • Sapphire
  • EverestIMS
  • Symphony Summit
NOC Support

We offer round-the-clock, real-time remote monitoring of IT infrastructure and Prompt trouble ticket management to ensure minimal downtime and other services, including:

  • RIMS:- Help Desk
  • First Call Resolution
  • Asset/ Patch Management
  • End Point Management
  • Policy & Automation
  • NOC:- 24/7 Data Center Monitoring & Management
  • Vendor Coordination 
Hybrid Support

We provide you with an onsite team of certified IT engineers managing critical tasks. In addition, we offer a third-level support group assisting with advanced development as well as maintenance functions and other Hybrid support services such as:

  • Optimizing Resources cost
  • 8X5 to 24/7
  • People to Process Driven
  • Reactive to Proactive Support
  • Scalable
  • Cost $ to $
  • CAPEX to OPEX
Professional Services

We offer project-based services including:

  • End-to-end deployment of Networking
  • Cyber Security & IT Infrastructure upgrade
  • Technology Migrations
  • Building Data Centre
  • O365 Migrations
  • AD Migrations
  • Domain Migrations
  • IT Relocations
  • GAP Analysis
  • Consulting

Focus on growing your business

We’re here to manage your Information Technology infrastructure, so you can focus on growing your business – and we’ll even send you reports of what we’ve been doing to help keep it secure.

Big enough to serve you, small enough to know you.

We know that your business is proliferating, and you need a robust IT department at your disposal – but one you don’t have to manage yourself.