Services
Optimize IT Infrastructure for Greater Business Agility
Hybrid IT Managed Services
With Value Point Hybrid IT Managed Services, your company can stay ahead of the curve despite the blistering pace of technology advancement
Our Hybrid IT Managed Services team takes care of all your IT requirements. We can provide support to your onsite IT engineers, but our experts can also proficiently handle all tasks on their own.
We offer a multitude of services that include help desk support, end point management, server monitoring and management as well as network monitoring and management.
Key advantages of Hybrid IT
L2+ service support to optimize onsite resources to your specific requirements
We eliminate dependency on onsite resources by implementing proven policies, procedures & ITSM Tools.
Why choose IT managed Services
a 24/7 uptime guarantee, industry-leading SLA's, robust infrastructure monitoring.
Improved efficiency of IT systems, increased speed to market for new products/services.
Minimization of labour costs in the execution of day to day management tasks.
increased data confidentiality, reduced vulnerability to cyber threats and business disruptions due to IT incidents
Manage your IT Infrastructure
We are a leading IT Managed Service Provider (MSP) serving the larger Indian market for SMBs. Our hybrid solutions are designed to help businesses embrace the technological advancements of today’s world and tomorrow’s world – without sacrificing security or breaking the Bank.
We offer Annual Maintenance Support (AMC) services with installation and commissioning as well as maintenance and critical services such as:
- OEM B2B Support
- Value point Support
- Warranty Upgrade Packs
We offer IT Management Services and Information Technology staffing services which includes but are not limited to:
- SLA Based
- Manpower Based
- Cost+ Model
- Staff Augmentation
We offer ITSM tool support and integration to support your IT infrastructure needs.
- Kaseya
- ManageEngine
- Sapphire
- EverestIMS
- Symphony Summit
We offer round-the-clock, real-time remote monitoring of IT infrastructure and Prompt trouble ticket management to ensure minimal downtime and other services, including:
- RIMS:- Help Desk
- First Call Resolution
- Asset/ Patch Management
- End Point Management
- Policy & Automation
- NOC:- 24/7 Data Center Monitoring & Management
- Vendor Coordination
We provide you with an onsite team of certified IT engineers managing critical tasks. In addition, we offer a third-level support group assisting with advanced development as well as maintenance functions and other Hybrid support services such as:
- Optimizing Resources cost
- 8X5 to 24/7
- People to Process Driven
- Reactive to Proactive Support
- Scalable
- Cost $$$ to $
- CAPEX to OPEX
We offer project-based services including:
- End-to-end deployment of Networking
- Cyber Security & IT Infrastructure upgrade
- Technology Migrations
- Building Data Centre
- O365 Migrations
- AD Migrations
- Domain Migrations
- IT Relocations
- GAP Analysis
- Consulting
Focus on growing your business
We’re here to manage your Information Technology infrastructure, so you can focus on growing your business – and we’ll even send you reports of what we’ve been doing to help keep it secure.
Big enough to serve you, small enough to know you.
We know that your business is proliferating, and you need a robust IT department at your disposal – but one you don’t have to manage yourself.